RubyCrochetShop

Crochet & Knitting

Krakow, Poland

RubyCrochetShop is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

RubyCrochetShop is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on May 10, 2022

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Welcome to Ruby Crochet shop - you’ll find here perfect gift for yourself or someone very special in your life.

All our products are 100% handmade by me & my mom with skillful attention to details and high quality. We use only the highest quality yarns, which makes our products not only beautiful, but also very comfortable and lasting for a long time.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Payment

Only PayPal payments are accepted - please note that you don’t have to have a PayPal account to pay with your credit card through PayPal. Here is a brief outline of using PayPal to pay for a purchase: http://help.etsy.com/app/answers/detail/a_id/224/kw/paypal/r_id/100023

Payment should be made within 24 hours from the purchase. After that time unpaid transactions will be canceled.

Shipping

Purchased ready to ship items are shipped within 24 hours after receiving the payment (unless it's weekend or a holiday) by registered priority mail. Items made to order are shipped when they are done, of course. :)

Approximate shipping time for Europe is about 3-8 business days. For other locations it takes usually about 5-14 business days. Please note that "usually" doesn't mean "always" - we can not be responsible for any delays caused by the postal services (due to holiday season or any other reason).

We always ship to your Etsy address - please make sure that all informations are correct. If you want shipment to another address, or you have any additional requirements - please contact us immediately after payment.

Please note: shipping cost does not include custom duties, import tax or any other fees required by the regulations imposed by your country. If such fees apply where you live, you are responsible for paying them. More information you'll find at your local customs office.

Additional policies and FAQs

Unless stated otherwise, all items are in-stock products ready to immediate shipping. You buy exactly what you see on photos.
If you found something you like, but it's no longer available, or would like it in a different color, just let us know - we'll be happy to knit it especially for you.

Please note:
Sale to people with a lot of negative feedback will be cancelled.
We will leave feedback after buyer.

If you have any questions don't hesitate to contact us. We are happy to help you.

You can also find us on facebook: http://www.facebook.com/RubyCrochet